Travel Rewards Strategy At The Ritz-Carlton

Four million views. No trending audio. No script. Just a tripod aimed at an SRP irrigation valve in Glendale, Arizona and a perfectly timed moment when the neighbor shuts their valve and the water finally flows. Sitting oceanside at the Ritz-Carlton Laguna Niguel, we try to make sense of why the most mundane clip we’ve posted turned into our biggest viral hit, and what that teaches us about content creation, hooks, and the strange psychology of the algorithm. 

We also pull back the curtain on the travel rewards strategy that got us here: using a Marriott Bonvoy Brilliant free night certificate, booking smart instead of last-minute wasting points, and squeezing extra value out of partner flights by attaching an American Airlines loyalty number to protect status and land upgrades. If you love points and miles, luxury hotels, or just practical “how did you do that?” travel talk, you’ll get a real-world playbook, not theory. 

From there, the conversation turns into business leadership and mindset. We talk about what we’d do if money were a non-issue, why teaching educators about wealth and opportunity matters, and how “strategy” becomes the lens for every decision we make. We get honest about pruning in a real estate business, the fear that comes with team changes, and why a great buyer’s agent doesn’t call clients “picky” but solves the problem with systems, vendors, and deeper understanding. 

If you like this kind of behind-the-scenes money mindset, real estate, entrepreneurship, and content marketing talk, subscribe, share this with a friend, and leave a review so more people can find the show.

Transcript

Welcome From The Oceanfront

SPEAKER_01 0:00

Thanks for clicking on this show today. We have a great show for you. We are here on site at the Ritz-Carlton Laguna Nigel in California. And we talk about our epic adventure, how we got here, and then talking about business stuff, talking about Kesley's real estate business and the pruning that it takes as business owners. What else were the highlights?

SPEAKER_00 0:21

What we would do if we didn't have to work a job, but you don't want to miss this episode because we talk about the crazy, crazy thing that happened that we weren't expecting.

SPEAKER_01 0:31

Absolutely. So stick around. Thanks for joining us. Welcome back to another episode of the Just an Epic Life podcast. My name is Nick. I'm sitting next to Vacation. Kesley. How are you?

SPEAKER_00 0:44

I'm vacationing, but also working. I'm just saying.

SPEAKER_01 0:46

She is working.

SPEAKER_00 0:47

Yeah, it's a win-it Wednesday, so I'm on phone duty too.

SPEAKER_01 0:50

So is your phone on Do Not Disturb? No. How how wet damp is your behind?

SPEAKER_00 0:54

It's not that wet.

SPEAKER_01 0:55

Okay.

SPEAKER_00 0:56

Is yours? A little bit. I can feel the coolness, but I sat there first. It's just coolness.

SPEAKER_01 1:00

You warmed it up.

SPEAKER_00 1:01

Yeah, yeah.

SPEAKER_01 1:02

Got it.

SPEAKER_00 1:03

No, I'm not on do not disturb, and it's okay. The team is gonna take care of it. Cool. I already uh text messages went out earlier than what people thought

Win It Wednesday And A Client Call

SPEAKER_00 1:10

they were gonna go out. And so um I got to take the first phone call. It was great. It was a past client and not somebody I get to talk to very often. And I was like, what are you doing? And he's like, I got a text message. I got a text. And so I got to chat with him and he he shared uh one of the questions in our Win It Wednesday this time is so a vacation you've done in the last six months or what you're doing for this year. And it was cool because he lit up and he was he said, Well, we're going to each major league um stadium to watch baseball as a family. And his kids are older. I don't know how they're older than Isaiah and Liliana, but it's just really cool. I just thought it was awesome. So yeah.

SPEAKER_01 1:54

Those of you that

Booking The Ritz With Points

SPEAKER_01 1:55

are watching on a visual platform, you can see behind us is the ocean. If you're listening, you might be able to hear uh the roaring of waves down at the bottom of the cliff. Uh behind us is Dana Point. We are in Laguna Nigel. Specifically, we are at the Ritz Carlton property. So thank you, Ritz Carlton, for the opportunity. Uh uh, we I mean, which credit card this was this is the one of the Marriott Bonvoy cards. The Marriott Bonvoy Brilliant from American Express.

SPEAKER_00 2:24

Yeah, it gives us uh a one-night free stay up to 85,000 points. And I'm terrible. I wait till the last minute. Literally. Last year we had to give it away. We gave it away. And I think somebody stayed at like a 40,000-point hotel, which is ridiculous. So I was looking at a place that we could go for spring break, but we had to use it by today, actually. And uh the 11th. And um I was looking in San Diego, I was like, we can just hop over there, quick flight, or we could drive, no big deal. And the hotels were like 60,000 points, which is fine. And then I was like, wait a second, wait a second. Could I say at a St. Regis or a Ritz-Carlton for 85,000 points? And I found this one in Dana Point and it was available, and I it made me so happy. So uh and then we could have driven. Yeah, we could have. Well, but so wait, I want to add this. One of my goals, I don't know if it's Nick's goal, but it's my goal, is to visit every Ritz-Carlton property in the world. So we have three. One of them is no longer a Ritz. Uh so we have two down. Two down. We have a whole bunch more to go.

SPEAKER_01 3:23

Twice. We did. Twice twice?

SPEAKER_00 3:25

Yeah, and twice. Not a Kempinski. A different brand, but yes, yeah. And so we decided to fly um instead of driving because we could just do quick. So we got here early yesterday morning. We took a 7:30 flight. We were here, we were actually on property by 9.30. It was amazing because uh they they worked their Ritz-Carlton magic and were able to get us into the room right away, which was brilliant. And then we realized we were a 16-minute drive from Pizza Port, so we had to do that.

SPEAKER_01 3:53

So thank you, Pizza Port San Clemente, for our I feel like I'm turning away from the camera, so I'm just gonna give it a look. But it's so sunny if you look that way.

SPEAKER_00 4:00

I know, it's okay.

SPEAKER_01 4:02

We we set up in the room, because in the room it's great. We have uh lawn behind us, the ocean behind us, and there's a fire pit at our room. Uh and that was a cool ambiance. But content creators, you know, those the the lighting, if you have a giant brightness behind you, you're just silhouette, and that just didn't work. So then we walked around looking for a perfect spot. This isn't perfect, but I'm like, can I what you're doing?

SPEAKER_00 4:28

Okay, there's my boot. Now everybody knows I'm in a boot.

SPEAKER_01 4:31

And why are you in a boot?

SPEAKER_00 4:33

Doctor thinks it's a stress fracture. I think he's just trying to keep me from running. It's wonderful. I could have taken my boot off and just had my shoes. Anyways.

SPEAKER_01 4:41

Okay, so you booked our flights?

SPEAKER_00 4:43

Oh, yeah, booked the flights through an Egyptian airline. Not not Egyptian, but yeah, Etihad. And 6,000 one way. So it was 24,000 points and $28 or something like that.

SPEAKER_01 4:55

Uh and because they're a partner with American Airlines, we were able to enter our American Airlines loyalty number. So then she gets her status as Executive Platinum, uh, which then puts us on the the wait list for uh upgrades. So on the way here, we got to fly first class.

SPEAKER_00 5:15

I'm looking to see if we're gonna get any.

SPEAKER_01 5:16

I mean, the flight was only like 45 minutes.

SPEAKER_00 5:18

It's super short. And yet, but it was still great because they said, Would you like something before takeoff? And I said, Yes, a glass of champagne, please.

SPEAKER_01 5:24

So And when we checked in here, you know, they're they're so welcoming and you know it you know, it was like 9 30 a.m.

SPEAKER_00 5:33

Yeah.

SPEAKER_01 5:33

Welcome? Can I can we interest you in a welcome cocktail or a welcome mocktail? They say it in a Ritz Carlton way.

SPEAKER_00 5:40

They don't no no, they asked if we wanted champagne or water. I actually thought it was interesting that those were the only two options, and I said, Well, who's cock he said a welcome cocktail?

unknown 5:47

Right.

SPEAKER_00 5:47

No. He didn't? No, just champagne or water. Okay. I remember things like that. Okay. And also, like I said, who says no to champagne? I mean, yes, some of you do. And that's okay. But that was nice. It was very bubbly too. It was wonderful. And then gave us a great, like, um, tour via storytelling. In fact, I said to Nick when we were done, I said, Oh my gosh, I could see Isaiah doing something like this. I think he would love, love, love to be in hospitality. I think he would love to work for a company like the Ritz Carlton because the clientele is is smarter and they usually are a more sophisticated traveler. And Isaiah is just such a nerdy kid that he would just, I think he would love to.

SPEAKER_01 6:27

I think he would embrace that comment.

SPEAKER_00 6:29

Yeah.

SPEAKER_01 6:29

Yes.

SPEAKER_00 6:30

Yeah.

SPEAKER_01 6:30

So would you be offended if I called you nerdy?

SPEAKER_00 6:32

I'm not nerdy.

SPEAKER_01 6:33

Yeah, but would you be offended?

SPEAKER_00 6:35

Um I had a b but I'm not. So I wouldn't, I would give it no thoughts. Okay, ask you. But I'm different. Okay, would you be offended? No, you are nerdy. I am nerdy.

SPEAKER_01 6:45

Self-proclaimed. I'm the president.

The Irrigation Reel That Went Viral

SPEAKER_00 6:48

Oh, we did not discuss what we're talking about, but can we talk about one of the coolest things that's happening in our world right now that is so ridiculous?

SPEAKER_01 6:57

I haven't checked this morning, have you?

SPEAKER_00 6:59

No.

SPEAKER_01 6:59

Okay, let's do it right now.

SPEAKER_00 7:00

Okay.

SPEAKER_01 7:01

Okay, so uh I uh posted a well okay on Okay, you're about to wait, hold on.

SPEAKER_00 7:08

First before I do that, I need to take a picture of us so we can tag the Ritz.

SPEAKER_01 7:11

Okay, so we posted a reel. Uh, and I'm gonna stop talking for the photo.

SPEAKER_00 7:16

Okay, okay, okay.

SPEAKER_01 7:17

Uh I posted a reel uh of me opening the SRP irrigation valve at our home in Glendale, Arizona. Um I didn't think much of it. Uh I didn't put much thought into the reel. Uh and it quickly uh exceeded all previous viewings of my click it, which is typically two to two to three thousand people. Are you ready? Yes.

SPEAKER_00 7:41

Where is it? Um I in the wrong place. I think okay, hold on. Let me get to another place. Hold on, I'm afraid my dress is gonna go up.

SPEAKER_01 7:49

Yeah. So if you're viewing, hey, prepare for a show. I do have a quarter zip you can put on your lap if you need to. Okay, we're looking at viewing.

SPEAKER_00 8:00

Ready?

SPEAKER_01 8:00

Ready.

SPEAKER_00 8:01

Four million. Four million views. Four million. This real by the way, please go find it because I don't understand. And here's the worst part like I content create every single day. Like, I think I don't post maybe one or two days a week intentionally, so that the algorithm blah blah blah. And it's like stuff that consumers actually care about. And this Yahoo, he's like, okay, he's got his alarm going off so they can open the valve. And I'm like, okay, you better create content because people love to watch him. Like he's ridiculous. Not that people don't love to watch me, but I feel like he just brings a different kind of whatever.

SPEAKER_01 8:38

So I've been told that I've been told that I bring joy to the mundane things.

SPEAKER_00 8:43

Yeah, and I feel like most of mine's mundane, unless you're not gonna be able to do it.

SPEAKER_01 8:45

I can record myself washing dishes and people would watch.

SPEAKER_00 8:49

Yeah, yeah, because probably something funny happens. Probably. I mean, we literally have been spending time creating content. The Ritz Carlton doesn't know this, but for for us to provide to them so that they won't be able to do it.

SPEAKER_01 9:01

If they yeah, if they I did so many b-roll things today, you know, even just with the Nespresso machine.

SPEAKER_00 9:06

Yeah, I think some really cool things.

SPEAKER_01 9:08

Okay, so this started as a B-roll. I I set up my tripod like 14 inches off the ground and I angled I aimed it at the valve on the SRP for the irrigation.

SPEAKER_00 9:19

Oh, because I said to him, please make content around this. I had no idea what it was gonna look like.

SPEAKER_01 9:24

Uh and I I didn't have my real planned, I just was taking B-roll. That way, whatever happened, I could what is B-roll?

SPEAKER_00 9:30

Tell people in case they don't know in the content world.

SPEAKER_01 9:32

Um, I don't know the actual definition, but it's not like featured video content. Uh featured video content being anything with you know spoken word, uh with a person in the front that's looking at a camera, you know, that's your focused stuff. So think of like a news program. If the they start with a reporter talking to the camera, and then they show clips uh about the story. Those clips are B-roll. Uh so I was taking B-roll footage, uh, and so I pressed record. I well, I waited for my time. My time was 8 30 a.m. It was like 8 27, so I just had to wait three minutes. And I get to 8 30, I press record, I walk up to the valve, and I open my valve, and nothing happens. And I'm just like, huh, okay, and I stand up and I walk away. And as I'm walking away, the water starts to flow. Now, what this tells me is the neighbor just downhill of us. So it water flows downhill. That's the way that that all the ancient canals have been used through the you know Mesopotamian, through Native Americans, you know, water flows downhill. We use ditches, these uh irrigation canals to provide water for agriculture, things like that. So the person just downhill of us, when they have their valve open, our water does not flow because it flows downhill and goes out their valve. When ours started to come out, it was clear that they were closing their valve, and then ours started to flow. Uh, which is it's clear that their valve is shut and ours is good. And while this is happening, there's only like it the whole video is 18 seconds, 14 seconds.

SPEAKER_00 11:12

Which by the way is too long for most people. They're already flicking through. But these but the average person is watching it for 17 plus seconds.

SPEAKER_01 11:18

And I just I just put on there SRP irrigation at the top, and then it just said You tagged them.

SPEAKER_00 11:24

Yeah. Yeah, it says SRP irrigation tagged.

SPEAKER_01 11:27

Uh and then it just says the like the magical moment or the perfect moment when your your neighbor shuts their valve as I open mine. That's it.

SPEAKER_00 11:37

There's some hashtags.

SPEAKER_01 11:38

No trending audio. I did use ChatGP to have a lot of things.

SPEAKER_00 11:41

There is no trending audio, but I will tell you the audio is phenomenal.

SPEAKER_01 11:45

Yeah, as the water ripples down the brick wall. You can hear it really. I don't know.

SPEAKER_00 11:52

It's I would say it's worth a watch, but I don't get it.

SPEAKER_01 11:54

I don't get it. Why the hook?

SPEAKER_00 11:56

But it's so funny because okay, so you posted it when? Tuesday? Monday.

SPEAKER_01 12:01

I posted it Monday.

SPEAKER_00 12:03

Monday. Today is Wednesday. And when we got on the flight yesterday morning, we were waiting for you to get to a million views, right? Yeah. And it happened while we were on the plane. While we were on the plane.

SPEAKER_01 12:12

Getting ready to take off.

SPEAKER_00 12:14

Oh yeah, right before we take off.

SPEAKER_01 12:15

Before my airplane, my phone was in airplane mode. Yeah. We got to a million views.

SPEAKER_00 12:19

And then more and more and more. And last night before we went to bed, we hit three million. Yeah. We, I say we. He, whatever.

SPEAKER_01 12:25

We? It's fine. You told me to record.

SPEAKER_00 12:27

All I keep saying, I don't really care. You told me to post. I most literally said, I'm ready for a sugar daddy.

unknown 12:32

Yeah.

SPEAKER_00 12:33

Because I've been the sugar mama.

unknown 12:35

Yeah.

SPEAKER_01 12:35

Yeah, I've been riding coattails. Yeah. So uh I'm starting to grow a coattail.

SPEAKER_00 12:42

Okay, so let's talk about that for a minute.

What We Would Do Without Jobs

SPEAKER_00 12:44

Not the coattails, but uh because I feel like we'll call me a sugar mama, but you haven't necessarily got to do what you want what you would like to do. Like if you if if money was a non-issue, what is it you would do all day?

SPEAKER_01 12:58

Uh I would love to guide thought and inspire. Um there are a few ways that I've brainstormed doing that. Uh the first is through being an author and being on the speaking circuit and being uh uh a keynote for conferences. Um I think my my niche that I can get into is uh to be an educator of educators because I was very successful as an educator. Uh and I know what it's like to uh when I read Rich Rich Dad Poor Dad for the first time, I read it with a yeah but act uh um attitude. You know, I read about it and it's like, you know, let's just summarize. You it go to this quadrant and you can have you know control over everything. And I'm like, yeah, but I'm a teacher. Uh and do this. Yeah, but I my salary is dictated by the school board, which is dictated by how much money the government gives to the school district, and so all these yeah buttons. Uh and then in our last years of me being a teacher is when we started to I started to look at our journey uh of of financial abundance and wealth, not from a victim mindset. Um, so that's one niche that I have in you know talking to educators uh about you don't you aren't a victim of your salary. You can use your salary in a strategic way and use your side hustles in a strategic way in your twenties when you get your first contract to not spend a hundred percent of your monthly income.

SPEAKER_00 14:43

Yeah, but in our twenties, we probably wouldn't have listened to somebody we would not, but uh I'm very approachable and very likable.

SPEAKER_01 14:53

Uh I work well with youth, I work well with college-age students, and I think that that gives me an unfair advantage to gain the attention of people.

SPEAKER_00 15:05

Maybe.

SPEAKER_01 15:06

Uh I agree with maybe. Um now as I get older and I get more gray hair, I'm probably less approachable by people next to the.

SPEAKER_00 15:13

No, I think I think you're approachable. I just think just because you're approachable doesn't mean people are willing to be coached, trained, or educated.

SPEAKER_01 15:20

Yeah.

SPEAKER_00 15:20

And so, I mean, those things have to be inside their being in order for that to be possible.

SPEAKER_01 15:25

Now, all that would be active income.

SPEAKER_00 15:28

Okay.

SPEAKER_01 15:29

Um

Strategy Mindset And Business Spending

SPEAKER_01 15:30

passive income is, you know, these businesses that we're that we're working on and and hustling in, you know, scaling them. I I like how you said to our Uber driver yesterday. Yeah. Uh I mean, we have we have business around so many parts of our life that everything that we do is with the intent of gaining more business. Correct. Thus nearly everything that we spend is spent on a business credit card. I mean uh everything.

SPEAKER_02 16:00

Yeah.

SPEAKER_01 16:01

I mean, if if we're buying light bulbs, it's likely for the business that is uh the Airbnb.

SPEAKER_00 16:08

I haven't figured out how to do groceries that way yet, but yeah, everything else. Uh and I feel like it depends on the day.

SPEAKER_01 16:14

But if it's groceries for uh our team meeting, yeah. I mean, if there are leftovers, so listen this this works. When we buy uh lunch for your office, yeah, and there's leftovers for dinner. I mean, those leftovers are gonna be there, God bless you. Oh my gosh, those leftovers are gonna be there anyway, and our family just gets to have those leftovers for dinner.

SPEAKER_02 16:37

Yeah.

SPEAKER_01 16:38

Thank you for that business for buying enough for leftovers. You didn't intentionally buy. It's just what you what you ordered. So there's so much that we get to gain. Uh and you know, this experience, the the $27 that it took to fly us here, that was $28. My apologies.

SPEAKER_00 16:58

Yeah.

SPEAKER_01 16:59

That was done on a business credit card for the business that you're listening to. Uh so everything that we do, it's not a hack, it's a strategic thing to with the intent of making more money in the future, which is exactly what the government wants us to do. They want us to create jobs, they want us to provide housing, they want us we haven't figured this out yet, but they want us to um uh be, you know, help our government with energy. So energy, housing, and jobs that's what our government cares about.

SPEAKER_00 17:32

I think you said a word that I've decided is my word of the year. And I know you're supposed to pick this in January or then December, but I think the word strategy is my word. Because everything I'm doing anymore is looking at how is that, how do we strategize that? How do we pimp it out, how do we put the model around it and and like start with the model and then strategize on top of it instead of going, okay, let's let's go build something new nobody else has done, when probably they have. Anyways. Yeah. All right. Ask me, ask me.

SPEAKER_01 18:05

Ask you, ask you. Okay.

Pruning The Team Without Shame

SPEAKER_01 18:07

Um, so you just went through a little bit of uh I wouldn't uh pruning. You went through some pruning in one of your businesses. Yeah. Why did you prune and what do you hope to get out of pruning?

SPEAKER_00 18:21

Oh, well, when you prune a bush, it grows back more fruitful. So that's what I'm hoping to get from it.

SPEAKER_01 18:27

What's the science behind pruning a bush?

SPEAKER_00 18:29

Uh get rid of the dead weight and make it better.

SPEAKER_01 18:33

And the plant is like we just I just pruned the orange trees right before they blossomed. Yeah. So that way that the roots and the trunk aren't sending nutrients to something that's being wasteful and being cut off.

SPEAKER_00 18:45

Yeah.

SPEAKER_01 18:45

It's sending the nutrients to the parts of the tree that are gonna produce fruit. So in your business.

SPEAKER_00 18:52

And in pruning, like creating a like strategizing how are we going to help people see like it's not different from you, like if I can help people see what they want, then I can also help them see what they don't want.

SPEAKER_01 19:08

And I think Oh my gosh, she had so much clarity with uh with uh the person today. Yeah, she she just she sees how hard your team is working.

SPEAKER_00 19:18

And she doesn't want to work that way.

SPEAKER_01 19:19

And she's like, I want to be a part of the team, but but I don't want to do that.

SPEAKER_00 19:22

I mean, she's that's clarity. Our conversation with her my conversation with her was she's older, she's new, she's at or around dad's age, and she's like, if the average life expectancy is 80 something, she's like, I've got 11, 12, 13, 14 years left. She's like, that doesn't seem like a lot.

SPEAKER_01 19:39

Yeah.

SPEAKER_00 19:40

And she's like, I don't know if this is I don't want to do this for 13, 14, whatever more years.

SPEAKER_01 19:44

And one of your team members, uh, they as a family, the the two of them sat down and they went, We have enough money to live off of our reserves through the end of life.

SPEAKER_00 19:57

So at least the next one.

SPEAKER_01 19:58

And she's still working a full-time job and your job.

SPEAKER_00 20:02

She yeah.

SPEAKER_01 20:03

But she doesn't have to. She chooses to.

SPEAKER_00 20:05

Ah, she doesn't choose to. She hasn't figured out how to get out of it yet.

SPEAKER_01 20:08

That's not our problem.

SPEAKER_00 20:11

But yeah.

SPEAKER_01 20:11

We can mentor and guide.

SPEAKER_00 20:13

Well, I guess.

SPEAKER_01 20:14

Well, she's actually our mentor and our guide. She probably doesn't believe it.

SPEAKER_00 20:18

No, I think it goes both ways. I and I think that relationship's okay. Yeah. Like it just depends. I think that I think a good relationship could be both. It could be two-way of that.

SPEAKER_01 20:29

So uh did you have fear around pruning?

SPEAKER_00 20:34

Oh, I'm definitely living inside of failure.

SPEAKER_01 20:39

Okay.

SPEAKER_00 20:40

Yeah, I feel like I failed because I brought people onto my team, right? Like they say, grow your team, it'll leverage, you'll make more money, and that was not the case.

SPEAKER_01 20:48

Are you calling our orange tree a failure?

SPEAKER_00 20:51

No. I'm calling the fact that I started growing the team a failure. Like it feels like I failed when I know like it's gonna go so much better. So much better.

SPEAKER_01 21:01

I hear you.

SPEAKER_00 21:02

Yeah. It's just aye, ay, ay, aye. And you like I get connected to the city.

SPEAKER_01 21:08

A year ago is when we realized that we the the in the flipping business, the growth that we had was not sustainable for our path. That's not a failure.

SPEAKER_00 21:22

Well, but also potentially the wrong people. We we grew those people.

SPEAKER_01 21:25

Those people are great people, but for that specific role.

SPEAKER_00 21:28

They they're perfect examples of what I think um in general about people. People will grow to a certain extent. So, like, think of like if we're gonna use the whole plant thing again, those callilies that are over here, yeah, uh, they're out in the wild. They probably are a little more fruitful, but inside the plant, like my calolily plant that I have, it's never going to grow and expand. It's it's only gonna do what the pot allows it to do.

SPEAKER_01 21:50

It's doing great. It's adding beauty to our kitchen.

SPEAKER_00 21:53

Yeah, and it's not bad.

SPEAKER_01 21:55

And about the smiley or face from the people that gave it to you.

unknown 21:57

Yeah.

SPEAKER_01 21:58

It did its job.

SPEAKER_00 21:59

Yeah.

SPEAKER_01 22:03

And we just heard in the book, you know, it uh the the phrase, I don't know who said it, you know, if a fish judge it judges itself based off of how how well it can climb a tree, it will always be a failure.

SPEAKER_00 22:13

Yeah. Well, but I'm gonna get you. Oh Lord. Okay, so you just said like you read Rich Dad Poor Dad in the beginning, and you're like, yeah, but and then now you're like, like I can teach that to other people. So you were a fish who was looking to climb a tree. You're human, you're a different brain, so of course you can figure out how to climb the tree. It's possible. So, but some people won't stand in possibility for themselves, they won't stand in possibility for other people, and I stand in possibility for everything. I'm in possibility for whatever wild, ridiculous idea that you have. And like the more wild, the more ridiculous I'm here for it. And people, I think that freaks people out. I mean, we could use my best friend as a great example, and yet if she hadn't been resistant for so long, she might not be as unhappy as she is. But things are changing.

SPEAKER_01 23:08

Uh I'm watching our tripod right now, and it makes me realize that although this is an incredible um travel tripod, it is not sturdy. And like I intend usually I take the the camera uh off of out of its case, um, but then I knew there was a breeze. I'm like, I'm just gonna put the case back on, and I'm just seeing it wiggle, wiggle, wiggle. I'm like, oh lord.

SPEAKER_00 23:29

I don't see it wiggle very much at all.

SPEAKER_01 23:31

So mental thought for later. Invest in a uh sturdier base travel tripod.

SPEAKER_00 23:38

Mm-hmm. Mm-hmm. Yeah. Well

Possibility Thinking And Imposter Feelings

SPEAKER_00 23:45

possibility. Uh okay, so I wanted to bring this up because so we did the last podcast we did was with a 24-year-old. And I think back to like our 24-year-old selves. And I'm we're sitting here. This is perfect. We're sitting at this very fancy hotel. Something that I never thought was possible.

SPEAKER_01 24:03

We even said it this morning. You said you look like someone who would stay here.

SPEAKER_00 24:08

Yeah, he had a white hat on. He put the white slippers on, but I thought he had white shoes on, and man, he just gets me when he's got a white hat on.

SPEAKER_01 24:14

I know, but that comes back to the whole we don't belong here. Yes, of course we do. Well, and everyone does.

SPEAKER_00 24:19

Sherry said it this morning when she's uh part of this group, and she's like, I was like dealing with a little bit. She didn't say imposter syndrome, but she but she alluded to it. And I think um we all have it. We have to just figure out how to deal with it because we belong in the rooms we want to be in.

SPEAKER_01 24:36

Yeah.

unknown 24:37

Yeah.

SPEAKER_00 24:38

Whatever they look like.

SPEAKER_01 24:39

I heard her saying, you know, everyone associates me with the daughter dad team. No, but she's a powerful reality. Oh my god.

SPEAKER_00 24:46

I'm like without her, the daughter dad team wouldn't be what it is.

SPEAKER_01 24:48

And you say she's the best showing agent in her team.

SPEAKER_00 24:50

No, no, no, no, no, no, I do not say that.

SPEAKER_01 24:52

Okay, what do you say?

SPEAKER_00 24:53

I say she is the best buyer's agent in her.

SPEAKER_01 24:56

I saw I apologize. I used the wrong word.

SPEAKER_00 24:57

Yeah, she is she 100%. I would I would stand her against anybody who thinks they have a better buyer's age than I do. I guarantee she can convert better. And not just that, she can create such a relationship that those people hand over referrals like like asking somebody if you need a cup of water.

SPEAKER_01 25:14

Well, and

Why “Picky” Buyers Are A Skill Gap

SPEAKER_01 25:15

like you is you were coaching another one of your agents uh on you have to understand your client at such a high level that you know exactly what they want.

SPEAKER_00 25:24

Oh, well, he this this teachent, like he's newer, it's fine, and he's learning, and yet like he's like, Well, I don't know, da da da, and and I think this and I'll ask him this, and they're just they're picky. And the minute he said that, I like came unglued. I'm like, no, no, no, no. No, no, no, no. If you understand everything that they want, there is no such thing as picky. You can overcome the picky. The picky could be because the house isn't clean enough. Cool, I have a house cleaner. It doesn't have the right color on the wall, cool, we have a painter. It doesn't have blah blah blah. But if all the the bones of the house are the right house, you can mitigate everything else. And that's what we should do. That is what we're not paid to open doors. Forget that crap. That's some bull crap story that's 1990s. We are paid for everything after that door is opened.

SPEAKER_01 26:11

Yeah, leading you to the right doors.

SPEAKER_00 26:14

Oh yeah.

SPEAKER_01 26:16

I shouldn't say leading.

SPEAKER_00 26:17

No, no, I pray every day for God to lead us to people that we can help and lead people to me that can help me.

SPEAKER_01 26:23

Yeah. Yeah. No, the word I was avoiding was steering. Leading.

SPEAKER_00 26:29

Yeah, no. Leading is no steering. Yeah. They pick all the areas, they tell us all the things.

SPEAKER_01 26:35

Because you can lead and they can choose to follow or not.

SPEAKER_00 26:37

Yeah, I'm just saying, you know, the consumer sometimes gets stuck in the way because they're like, well, the outside of the house is purple or the bathroom is purple. Easy. Okay. I I got a bucket of paint.

SPEAKER_02 26:47

Yeah. I got people.

SPEAKER_00 26:49

I got people who know how to paint.

SPEAKER_01 26:51

Yeah.

SPEAKER_00 26:51

Better than me. Yeah. Nick says I'm not allowed to paint.

SPEAKER_01 26:53

You can paint. You're just not good at the prep work that makes the paint look good. Okay. Kessley, you think that painting is pouring the paint into the bucket or into the pan

Smoke Alarms Porches And Closing

SPEAKER_01 27:04

and then rolling.

SPEAKER_00 27:04

Um, okay, so this is like the conversation we had about what 10% of the product. What if you were a uh what what was the question? If you were an item in the house, oh yeah. What what would you be? And so uh Tracy, you can't function without her. She's like the master of all transactions and business, quite frankly. She says her ChatGPT says she's the smoke alarm.

SPEAKER_01 27:27

Uh the faulty smoke alarm.

SPEAKER_00 27:28

The smoky fault alarm.

SPEAKER_01 27:29

That is in the kitchen that alerts her every time she's making toast.

SPEAKER_00 27:35

Yeah. Mine says I'm the porch because I'm I'm pretty and I don't really care about how the structure is on the inside. I have people for the structure on the inside.

SPEAKER_01 27:44

You're welcoming. Like, look, look, there's a good time over here. Come over here, yeah. Come here, come over here.

SPEAKER_00 27:50

And then and then I've got the Tracies and Cherries and Nicole's and other people of the world who make it all and the Lorines, yeah, make it all amazing. Those birds are scaring me.

SPEAKER_01 28:00

And the means.

SPEAKER_00 28:01

Don't want them to whoop on us. You know, I make you and the you, and the you, absolutely.

SPEAKER_01 28:05

Make you look good.

unknown 28:06

Yeah.

SPEAKER_01 28:06

Yeah.

SPEAKER_00 28:06

Yeah.

SPEAKER_01 28:07

Yeah. All right. I think that we are ready to uh wrap it up. Wrap it up. Enjoy our day at the Ritz Krautz in Laguna Nigel.

SPEAKER_00 28:16

Yes.

SPEAKER_01 28:17

And just enjoy it.

SPEAKER_00 28:19

Yeah.

SPEAKER_01 28:20

So until next time.

SPEAKER_00 28:21

Enjoy an epic life.